developing a high performance team

Building trust, pride and recognition: essentials of senior leadership: this session covers the key elements that our research shows leaders must build for exceptional performance. It runs at two levels depending on level of seniority.

‘I thought I knew it all but of course I didn’t really know how much these things mattered as a leader. Thank you.’

Senior manager, financial services

Coaching as a leader: this workshop covers the key skills that enable everyone to have trust-based and performance-related coaching conversations.

‘Fantastic coaching course that helped me recognize and give me a way to manage a lot of issues.’

Manager, healthcare

Dealing with conflict: attending this session will show you how conflict can be made to work constructively and productively so that you know how to resolve difficult situations which will inevitably arise.

‘She enabled me to see a way out of a situation that I never thought I’d deal with. Exceptional coach and trainer.’

Leader, consulting services

Engaging and inspiring others: getting others to engage with and act upon what you say is one of the hardest things a leader has to do. Yet it's critical to their success. This workshop will show you how.

‘This is a gem of a session, thought provoking and inspirational. I can’t wait to try it out.’

General manager, financial services

Facilitating and chairing meetings: this workshop builds practical and hands-on meeting skills which involve process management, group dynamics and balancing challenge with support.

‘Keep all of this especially the tools and the handout. Great facilitation tips.’

Manager, not-for-profit

Giving feedback: feedback doesn’t have to be difficult but it’s often dreaded. This workshop will show you a simple and effective process which you can use in any and every situation.

‘You are a star. I loved every bit of it and you kept us engaged throughout. I’ve now got the confidence to go away and give constructive feedback.’

Frontline manager, media group

Influencing and persuading others: this dynamic and interactive session involves working with actors to help you hone your skills for any situation which you need to excel in when buy-in matters.

‘You inspired confidence, knew what you were doing and passed it on to the group. I loved your enthusiasm for the topic!’

Senior manager, telco

Listening to and observing others: what’s said and unsaid is the key to reading people and situations correctly. This workshop will show you how to tune in to read others really well.

‘A really useful analysis in a very open yet confidential environment. I’d do it all again!’

MBA student London Business School

Using emotional intelligence: focusing on tasks is a given; Focusing on emotions isn’t. This workshop shows you how to optimize all your working relationships by using your EI.

‘I’ve never learnt so much in just one day.’

Senior manager, media industry

Using the science of happiness to increase contribution, motivation and performance: management can be tough and developing in a new role tougher still. This workshop, based on our research, shows you how to build a sustainable and high- performing team.

‘A huge amount in a short space of time but a very supportive and open atmosphere. Great drill down into how to do this.’

Frontline HR manager

interacting beyond my organization

Consultative selling: this workshop involves learning how to take a customer-led focus to business development. Working with actors you’ll hone the skills you’ll use on your own unique sales projects.

‘The actors provided very real situations for us to work with. Pushed the boundaries but left is with a sense of achievement.’

Manager, publishing

Maximizing the customer/client experience Understanding what individuals value and how they like to interact helps you attract and retain the people who really matter. Your customers. This workshop will reveal and refine important customer-facing skills.

'Hated the idea of role play but loved doing the practice. Learnt loads . Thank you.'

Publisher.

Negotiation skills: working with a principled negotiation approach, this workshop will outline an end-to-end negotiation process and examine the pitfalls and pratfalls to avoid on the way.

‘Best negotiation skills course I’ve ever done; honest, truthful and forced us to think. Outstanding.’

Executive, Accelerated Development Programme, London Business School

Networking: anyone wanting to accelerate their career needs to know how to network. This workshops will increase everyone's networking effectiveness.

'Brilliant. The networking course content is easy to remember and apply.'

Manager, utilities industry

Project management: most of work that isn’t a process is, by definition, a project. This one day session will help you to manage your workflow so deliverables are met and outcomes achieved.

‘Really great project management training. I got a lot in a short time.’

Frontline manager, healthcare

communicating with impact

Business Writing and Advanced business writing: both these courses focus on writing for impact and results. We deliver them to groups of native and non-native English speakers, so we've refined our tools to work for everyone.

‘Very well prepared and useful session focusing on my writing. Knew immediately where to improve.’

Manager, investment management

Communication fundamentals: getting your message over is vital for achieving your potential and showing others what you’re capable of. This workshop will show you how.

‘She really knew her stuff. Very inspirational, thank you very much.’

Graduate trainee, service industry

Drafting and delivering speeches: important occasions are marked by speeches not by presentations. And powerful speeches are merely a matter of tried and tested techniques which everyone can master.

‘Dynamic, engaging and put people at their ease. Very articulate; practical, perceptive and prescriptive. I found this course very useful.’

London Business School, Executive MBA, Dubai

Media skills: traditional and new media are powerful ways of getting your message out and supporting your strategy. Getting it right matters more than ever and we can help you do that.

‘Great media examples, plenty of good deep experience and learning. Very worthwhile.'

Senior executive, chemical industry

Personal impact: without impact your ideas will never be heard and your leadership won’t be as effective as it could be. This workshop takes a coaching approach to work with individuals’ needs.

‘Very relevant to my role; tailored to my needs which meant it is really useful for my work. The time was really well used.'

Manager, IT

Presentation skills and advanced presentation skills: As our working world becomes more virtual, powerful presentations have become that much more important. Working at three levels we can deliver the course to suit you.

‘SUPERB. Incredibly useful leadership sessions.'

Senior Executive

maximizing personal leadership

Building resilience: remaining on top of your game come what may can be hard. But it’s essential when you’re leading others – or they too will lose motivation. This workshop will provide you with exciting tools and techniques to manage adversity.

‘Materials were great and the workshop was thoughtfully broken up with lots of interaction and video clips. Really well put together.’

Executive, Publishing

Developing confidence: Confidence is essential for maximizing your contribution and achieving your potential. This session, based on our research will show you how to build your inner and outer confidence.

‘What a fantastic and inspirational session. More than exceeded my expectations and has already helped boost everyone’s confidence. Thank you.’

Manager, marketing organization

Maximizing motivation and personal performance: psychological capital is the basis of all effective leadership. This workshop will tell you how to boost it for yourself so that you can transmit it to others.

‘Great investment of my time. I was sceptical to start but quickly saw the real value in what I was learning.’

Senior manager, healthcare

Working with difference: flexing your style is only possible when you have insight into differences between yourself and others. This session will help you realize what some of those differences are and most importantly how to manage them.

‘What a great trainer! Very informative and patient.’

Graduate trainee, Financial services