privacy policy
iOPENER Ltd is committed to protecting and respecting your privacy. This policy explains how we collect data from you and how it will be processed by us.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is iOPENER (Company numebr 04845664) of 2 South Parade, The Old Bakehouse, Oxford, OX2 7JL, United Kingdom. Our nominated representative for the purpose of the Act is Diane Lytollis.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
• Information which you provide by filling in forms or questionnaires including, without limitation, our iOpener People and Performance Questionnaire (the IPPQ) and which also includes information provided by you at the time of purchasing or downloading materials from our site, purchasing or subscribing for workshop places from our site, subscribing to our service or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
• A record of that correspondence if you contact us.
• Details of transactions you carry out through our site and the fulfillment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
We may also ask you to complete surveys or questionnaires (including, without limitation, our IPPQ) that we use for research purposes, although you do not have to respond to them.
USES MADE OF THE INFORMATION and DISCLOSURE OF YOUR INFORMATION
We use information held about you in the following ways:
• To further our research including aggregate analysis of questionnaire data which is used to create normative data.
• To provide you with results, and analysis of those results, where you have completed our questionnaires, including but not limited to the IPPQ, which analysis will include your personal results as well as aggregate analysis based on the results of any questionnaires completed by your colleagues.
• To ensure that content on our site is presented in the most effective manner for you and your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our service.
We may disclose your personal information to any member of our group, including but not limited to our Associates, our subsidiaries, our ultimate holding company and its subsidiaries. We will not pass your personal information to third parties except where required or permitted to do so by law, for any successors in title to our business and for the purposes of fraud protection and credit risk reduction.
IP ADDRESSES AND COOKIES
A cookie is a small file which asks permissions to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies to collect statistical data about our users' browsing actions and patterns which does not identify any individual for the purposes of system administration and to report aggregate information to our advertisers.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
The data that we collect from you will at all times be kept within the European Union. On a rare occasion the data may be accessed from a destination outside the European Union but in all instances we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
YOUR RIGHTS
You may ask us not to process your personal data for marketing purposes by checking the appropriate box on the forms we use to collect your data. You can also exercise the right, at any time, by contacting us at info@iopener.com.
Our site may, from time to time, contain links to and from other websites. Please note that any such websites are outside our control and are not covered by this policy. Once you leave our website using one of the links we will not be responsible or liable for any information you disclose.
ACCESS TO INFORMATION
The Act gives you the right to access information we hold about you. You can exercise your right in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
We may make changes to our privacy policy from time to time which will be posted on this page.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@iopener.com.